How to Claim Your Business Listing on Tripadvisor

TripAdvisor is a global travel review website. The platform hosts millions of hotel reviews, airline reviews, and reviews for tours and attractions.

As a business owner, your business may appear on TripAdvisor, even when you did not add the business. This is because review websites like Tripadvisor automatically create a new listing for your business when customers leave reviews, so even if you haven’t claimed your personal listing.

Claiming your business listing on Tripadvisor allows you to manage your profile, respond to reviews, and optimize visibility. Follow the steps to get started.

Step 1: Sign in to Tripadvisor

• Log in to your Tripadvisor account.
• Don’t have an account? Use your Google or Facebook account to sign up.
• Make sure to use an accessible email for account recovery if needed.

Step 2: Locate Your Business Listing

• Go to the Tripadvisor Owners page at Tripadvisor.com/Owners.
• Enter your business location in the left form field and your business name in the right field.
• If your business appears in the dropdown list, click ‘Claim your free listing.’
• If your business isn’t listed, create a new one at Tripadvisor Get Listed.

Step 3: Enter Your Details

• After selecting ‘Claim your free listing,’ a pop-up window will appear. Fill in the following information:
  • Full Name: This is visible to customers.
  • Business Phone Number & Email: Used for customer inquiries.
  • Your Role at the Business: For example, Owner or General Manager.
• Certify that the information provided is accurate.

Step 4: Verify Your Identity

To finalize your claim, you need to verify your identity via:

• Phone: Choose this option for a quick verification process. You or a team member must be available to receive the verification code via call or text.
• Business Credit Card: As an alternative, verify using a valid business credit card.This step ensures that only authorized personnel can manage the business listing.

Once verified, you’ll gain full access to your Tripadvisor business account, allowing you to:

• Manage your business profile.
• Respond to customer reviews.
• Handle bookings and update details.

Start optimizing your listing today to engage better with your audience on Tripadvisor!