How to Fix Netflix Error: “This Device Isn’t Part of This Netflix Account”

If your family members are getting locked out of your Netflix account on their mobile devices, you’re not alone. Many Netflix subscribers have reported seeing the error message:

“This device isn’t part of this Netflix account on this device.”

This issue can be frustrating, especially when you’re already paying for a subscription that should work seamlessly across devices in your household. While Netflix officially recommends that every user purchase their own subscription, some families encounter this error even when streaming within the same household.

Fortunately, there is a simple workaround you can try that may allow your family members to access Netflix again without immediately signing up for a separate account.

Why Does Netflix Show This Error?

Netflix has been rolling out restrictions to limit password sharing across multiple households. In some cases, the system mistakenly flags legitimate devices in your home as being outside the “Netflix household.” This results in family members being locked out even when they are using the account from the same location.

When this happens, the app thinks the device isn’t authorized and blocks access.

How to Fix the Netflix Device Restriction Error

The good news is that you can try a quick workaround that has helped other users bypass this problem. Here’s what to do:

Step 1: Close the Netflix App

On the affected device, completely close the Netflix app. Make sure it’s not running in the background.

Step 2: Turn On Airplane Mode

Go to your phone’s settings and enable Airplane Mode. This disables all network connections temporarily.

Step 3: Reopen the Netflix App

With Airplane Mode still on, open the Netflix app. The app should attempt to reconnect and recheck your account authorization.

Step 4: Turn Off Airplane Mode

Now disable Airplane Mode to restore your internet connection. Netflix should refresh and allow access without showing the error message again. 

Additional Tips

• If this workaround doesn’t work on the first attempt, try restarting your phone and repeating the process.
• Make sure your Netflix app is updated to the latest version.
• If your family is still having trouble, you may need to contact Netflix Support for device authorization.