How to Fix “This Apple ID is Not Active” Error

Is your Apple ID giving the error message “Apple ID is not active"?

Many Apple users, especially in Nigeria, have been struggling with their Apple IDs lately. If you’re getting the dreaded “Apple ID is not active” message while trying to log in, you’re not alone. A lot of Nigerians have complained bitterly that they are having troubles logging into their Apple account because it gives the message.

In this guide, we will explain what it means and how to fix this Apple ID that is not activated issue.

What Does This Apple ID Not Active Mean?

When your Apple ID isn’t active, it typically means your account is locked or disabled. This prevents you from signing in or accessing services tied to your Apple ID. It often happens due to:

• Security Updates: Apple may detect unusual activity on your account.
• Unsupported Regions: Using an Apple ID from another country with false details could lead to a block.
• Account Issues: Problems with your payment method or identity can trigger account disabling.
• Ownership Conflicts: If you’re not the original owner of the device, it could be linked to a previously expired Apple ID.

Why Does It Say This Apple ID is Not Active?

Usually, This Apple ID is not Active might occur for the following reasons:

• Apple updates its security system, and it detects that your Apple ID account is abnormal.
• You're trying to sign in to an Apple ID not supported in your region. Sometimes, you might sign in with an overseas Apple ID with fake information to download some apps not supported in your region. Once you're detected using fake information, Apple will block your account. 
• Apple ID is disabled. Apple will consider disabling your Apple ID account if something goes wrong with your payment method or identity.
• You're not the original owner of the device. Before buying this device, someone else has signed into his Apple ID, but now this Apple ID account has expired.

Whatever the reason, the following proven solutions can help you fix the "This Apple ID is not active" issue.  

Method 1: Reset Apple ID Password

One of the first thing you should consider is trying to reset Apple ID password to see if the "Apple ID is not active" problem gets solved. Here's how to reset Apple ID password: 

Step 1. Go to Settings on your iPhone or iPad, tap [your name] > Password & Security > Change Password.

Step 2. Enter your iPhone passcode to proceed. If you forget your iPhone passcode. Then, you can follow the on-screen instructions to reset Apple ID password.

Method 2: Check your Apple ID 

Visit https://www.apple.com/support/systemstatus/ and look for “Apple Account”.

It’s near the top of the list. If there’s a green dot next to it, that means the service is up and running, and there’s some other reason for the error message.

If Apple Account is down, then all you can do is wait for it to come back online. Once it does, you should be able to log in as usual.

Method 3: Reset Apple ID with iForgot

You can unlock your apple ID also by requesting access from Apple iForgot page via your phone or via a browser. 

On iPhone:

If you are trying to log into your Apple Account and you get an alert that your account is not active, you may see an option to Request Access right from the alert. Tap “Request Access” on the popup alert.

You will need to confirm your phone number to request access via your phone.

This option may or may not be available to you. Apple does not discern which users will see the Request Access option.

In Browser: Open your browser and visit Apple's account access request site,  https://iforgot.apple.com/unlock.

Fill out your email or phone number and fill in the CAPTCHA correctly. Click on ‘continue’ button.

Confirm your phone number on the next page and click continue.

Tap Request Access directly from the alert if it appears on your phone.

Note: Some users who have run into this issue say that this option only works with IDs that are locked, but still active. It’s still worth a try, but if it doesn’t work, your best bet is to contact Apple.