Remote Job at inDrive: Regional Driver Operations Team Leader (Africa) – Apply Now

Applications are currently welcome from interested and qualified candidates for the Remote Job at inDrive.

inDrive is a global mobility and urban services platform that has grown into one of the most recognizable names in on-demand transport. With over 280 million downloads and ranked the second most downloaded mobility app for the third consecutive year, inDrive offers more than just ride-hailing — its expanding suite of urban services includes intercity transportation and delivery. In 2023

As an employer, inDrive emphasizes flexibility, support and professional development: employees benefit from a hybrid work mode with flexible schedules, relocation packages for candidates moving from other regions, and access to professional counseling services covering psychological, financial and legal needs. The company also invests in diverse internal training programs, supplies all necessary work equipment, and promotes a workplace culture focused on growth and wellbeing, making it attractive for talent seeking both career development and practical support.

Individuals interested in the Job at inDrive should review the job details, requirements, and application process provided below.

Regional Driver Operations Team Leader – Africa

• Full Time | Remote
• Required Qualifications: BA/BSC/HND 
• Location: Nigeria (Remote).
• Category: Graduate Job

Description:

• Organize Driver Engagement Processes: Coordinate activities related to attracting, activating, reactivating, and retaining drivers.
• Manage KPIs: Have a comprehensive understanding of funnel efficiency from installation to creating successful orders for drivers, monitor main territory KPIs and design action plan to improve them.
• Implement Motivational Programs: Execute motivational initiatives and training programs to improve agent performance, share feedback.
• Support Activation and Reactivation Mechanics: Assist in launching, adapting, and improving strategies to activate and reactivate drivers effectively.
• Monitor Calls Quality and Scripts: Oversee call scripts, assess their effectiveness, and ensure high-quality interactions with users, test different hypothesis.
• Drive team: Conduct training sessions to equip agents with the skills needed for user acquisition and activation, keep them motivated.
• Execute City Launches: Travel to new city launches within the country to organize on-the-ground recruitment efforts.

Qualifications and Requirements:

• 5+ years expertise of working with Africa region
• 2-3+ years experience in business. operations/expansion/launching in Ride-Hailing, Delivery, and E-commerce fields are highly preferred.
• Strong understanding of the sales funnel and how it applies to user acquisition.
• Advanced English proficiency: Both written and verbal communication skills are required.
• Advanced Excel skills, with the ability to analyze data, create reports, and track KPIs.
• Sales team management experience is highly desirable, particularly in recruitment or acquisition environments.
• Strong analytical and problem-solving skills to address challenges in driver recruitment and recommend improvements.
• Adaptability and flexibility in a fast-paced environment with evolving recruitment demands and market conditions.
• Knowledge of local transportation regulations and market trends would be a plus.

Conditions & Benefits

• Health insurance with oncology coverage and life insurance included.
• Hybrid work mode and flexible schedule.
• Relocation package offered for candidates from other regions.
• Access to professional counseling services, including psychological, financial, and legal support.
• Diverse internal training programs.
• Partially or fully paid additional training courses.
• All necessary work equipment.
• Fitness club membership discount.

How to Apply For

Interested and qualified candidates for “Remote Job at inDrive” should click the APPLY HERE button below to start filling out the application form and submit it before the deadline.

Deadline: Not Specified