How To Activate or Deactivate Call Forwarding On Mtn, Glo, Airtel & 9mobile

Ever wondered how you can activate call forwarding on a particular number?

Call forwarding is a feature on your phone that lets you redirect incoming calls to a different phone number. It is  useful for directing calls to another phone when you're unavailable or when you have multiple telephone lines but want all the calls routed to one of the lines which is your main number.

In this guide, we’ll walk you through how to Activate And Deactivate Call Forwarding on your Mtn, Glo, Airtel & 9mobile lines.

How Call Forwarding Works

Call forwarding works like having a personal assistant that redirects calls to you. When a call is placed to your number, the call forwarding  system detects that forwarding is enabled for the call and it creates a new outgoing call to the any available number that you provide.

In practical, lets say you have a phone number A for your business and the phone or that line is always at your office. You can activate call forwarding for that phone such that calls to line A routes to your personal line (line B) whenever you are away from the office.

Two types of call forwarding:

There are two types of call forwarding. The unconditional and conditional call forwarding.

For unconditional forwarding, all the calls to the line you place it on will be forwarded while conditional forwarding only redirects calls whe the line you place it on is busy, unreachable or unavailable.

That's why you have to set the one that best suit the condition and that you deem perfect for your situation.

Why Activate or Deactivate Call Forwarding On Mtn, Glo, Airtel & 9mobile?

As I explained briefly earlier, call forwarding can be very useful when you are busy or your phone is out of reach, you might not want to be carrying your phones everywhere for people using multiple phones and you need to answer all your incoming calls, you can redirect it to another active line so you can receive all your important calls.

The downside of call forwarding is that you may be charged for the forwarded calls by your service provider, sometimes the calls might be compromised too which might lead to exposing sensitive informations about you, Then another might be the heavy dependence on stable network, If the network is very bad in the area you are you might entirely miss out on important calls.

Despite the downsides, call forwarding is a useful tool to stay reachable and manage your communication anywhere.

USSD Code to Activate Call Forwarding on MTN Nigeria

You can activate unconditional call forwarding or conditional call forwarding on your MTN line by dialing shortcodes.

For Unconditional Call Forwarding: Open the dialer on your phone and dial the shortcode *21*[Forward Number]#

. For example, to forward all calls to 08077777777, dial *21*08077777777#. When you dial the code, you will receive a confirmation text from MTN and that's it! Calls to the line will now be forwarded.

For Conditional Call Forwarding: 

Open the dialer on your phone and dial the shortcodes below for the type of condition you wish to set.

When Busy:
Dial *67*[Forward Number]#
Example: *67*08012345678#

When Unreachable:
Dial *62*[Forward Number]#
Example: *62*08012345678#

When Not Answered:
Dial *61*[Forward Number]#
Example: *61*08012345678#

Note: Replace [Forward Number] with the actual number you want to redirect calls to.

USSD Code to Deactivate Call Forwarding on MTN

To cancel all call forwarding types:
##002# → Press Send
(This deactivates all active forwarding settings: busy, unreachable, no answer, and unconditional.)

• To cancel call forwarding when busy:
  ##67# → Press Send
• To cancel call forwarding when unreachable (switched off or out of coverage):
  ##62# → Press Send
• To cancel call forwarding when not answered:
  ##61# → Press Send
• To cancel unconditional call forwarding (forwards all calls):
  ##21# → Press Send

Wait for the confirmation message to confirm that all call forwarding services have been deactivated

If you’re unsure whether deactivation was successful, you can:

Dial *#21#, *#61#, *#62#, or *#67# to check the status of your call forwarding.

Alternatively, try calling your MTN line from another phone. If it rings directly, forwarding has been disabled.

USSD Code to Activate Call Forwarding on Airtel

Airtel allows you to forward calls either unconditionally (all the time) or conditionally (only in certain situations). Below are the correct codes and instructions:

Unconditional Call Forwarding

This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

• Dial: *21*[Forward Number]#
• Example: To forward all calls to 08012345678, dial *21*08012345678#
• Press Send and wait for a confirmation message from Airtel.

Conditional Call Forwarding

This forwards calls only in certain situations like:

When Busy:
Dial *67*[Forward Number]#
Example: *67*08012345678#

When Unreachable:
Dial *62*[Forward Number]#
Example: *62*08012345678#

When No Answer:
Dial *61*[Forward Number]#
Example: *61*08012345678#

Note: Replace [Forward Number] with the number where you want to receive the forwarded calls.

USSD Code to Deactivate Call Forwarding on Airtel

To cancel all call forwarding:
##002# → Press Send

To cancel call forwarding when busy:
##67# → Press Send

To cancel call forwarding when unreachable (switched off/out of coverage):
##62# → Press Send

To cancel call forwarding when not answered:
##61# → Press Send

To cancel unconditional call forwarding (all calls):
##21# → Press Send

• Wait for the confirmation message to confirm that all call forwarding services have been deactivated.
• If you’re unsure whether deactivation was successful, you can:
• Dial these ussd codes to check the status of your call forwarding.

Active call forwarding settings:
*#002# → Press Send

Unconditional call forwarding (all calls):
*#21# → Press Send

Call forwarding when busy:
*#67# → Press Send

Call forwarding when unreachable (e.g., phone switched off):
*#62# → Press Send

Check call forwarding when not answered:
*#61# → Press Send

• Alternatively, try calling your Airtel line from another phone. If it rings directly, forwarding has been disabled.

USSD Code to Activate Glo Call Forwarding

Unconditional Call Forwarding

This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

Dial: *21*[Forward Number]#

Example: *21*08012345678#

Press Send and wait for a confirmation message.

Conditional Call Forwarding

This forwards calls only in certain situations like:

When Busy:
Dial *67*[Forward Number]#
Example: *67*08012345678#

When Unreachable (e.g., phone off or out of network):
Dial *62*[Forward Number]#
Example: *62*08012345678#

When No Answer:
Dial *61*[Forward Number]#
Example: *61*08012345678#

Note: Replace [Forward Number] with the actual mobile number you want calls to be forwarded to.

USSD Code to Activate Call Forwarding on Glo

Unconditional Call Forwarding

This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

• Dial: *21*[Forward Number]#
• Example: *21*08012345678#
• Press Send and wait for a confirmation message.

Conditional Call Forwarding

This forwards calls only in certain situations like:

• When Busy:
  Dial *67*[Forward Number]#
  Example: *67*08012345678#
• When Unreachable (e.g., phone off or out of network):
  Dial *62*[Forward Number]#
  Example: *62*08012345678#
• When No Answer:
  Dial *61*[Forward Number]#
  Example: *61*08012345678#

Note: Replace [Forward Number] with the actual mobile number you want calls to be forwarded to.

USSD Code to Deactivate Call Forwarding on Glo

• To deactivate all call forwarding settings on any GSM network (MTN, Airtel, Glo, 9mobile), use the following code:
• Dial: ##002#
• Press Send/Call
• Wait for the confirmation message to confirm that all call forwarding services have been deactivated.

If you’re unsure whether deactivation was successful, you can dial these ussd codes to check the status of your call forwarding.

Check all active call forwarding settings:
*#002# → Press Send

Check unconditional call forwarding (all calls):
*#21# → Press Send

Check call forwarding when busy:
*#67# → Press Send

Check call forwarding when unreachable (e.g. phone off or no signal):
*#62# → Press Send

Check call forwarding when not answered:
*#61# → Press Send

USSD Code to Activate Call Forwarding on 9mobile

9mobile allows you to forward calls either unconditionally or conditionally, depending on your needs.

Unconditional Call Forwarding

This forwards all incoming calls to another number, regardless of whether your phone is busy, off, or unreachable.

• Dial: *21*[Forward Number]#
• Example: *21*08012345678#
• Press Send/Call and wait for a confirmation message from 9mobile.

Conditional Call Forwarding

This forwards calls only in certain situations like:

When Busy:
Dial *67*[Forward Number]#
Example: *67*08012345678#

When Unreachable (e.g., phone is off or out of coverage):
Dial *62*[Forward Number]#
Example: *62*08012345678#

When Not Answered:
Dial *61*[Forward Number]#
Example: *61*08012345678#

Note: Replace [Forward Number] with the actual number you want calls to be forwarded to.

USSD Code to Deactivate Call Forwarding on 9mobile

• To cancel all types of call forwarding on your 9mobile line:
• Dial: ##002#
• Press Send/Call
• Wait for the confirmation message to confirm that all call forwarding services have been deactivated.